Help and Support Channels
A 60 minutes Inquiry Response Warranty
Each ticket that you send to the tech help Dept will be responded to within approximately one hour. The popular inquiries are going to be solved straight away. Nonetheless, if the assistance request you have sent us calls for some help from a capable technician, we are going to send the ticket to him and will inform you about the postponement.
Professional Technical Support Service
We are on–line for you round the clock to provide information and tech support and also to help you with any trouble that you might stumble upon while maintaining your virtual server. We’ll aid you with all installed in advance programs, like your Operating System, server management panel (with respect to the VPS type) and the Site Control Panel produced entirely by our developers.
An Informative Help Section
An extensive and frequently updated articles base is incorporated into our custom–built Site Control Panel. It offers you quick tips on how to execute all of the important website management tasks. The Help area includes detailed how–to articles and step by step video training. You can gain access to the Help section by clicking the Help or Video buttons in the upper right side of each Control Panel section.