1 hour ticket response
Our team of techs is devoted to supplying fast answers to each of your inquiries. We will review your technical support ticket as soon as it’s been received and will get back to you with a solution to your problem within less than 60 minutes after the technical support ticket submission. As a matter of fact, our average trouble ticket response time is twenty minutes.
An Outstanding Customer Service
Each member of our customer service staff has lots of years of experience in the Linux cloud hosting market and almost all of them have been with us for at least 5 years. They all are ready to reply to all your requests in the most proficient manner possible.
An Intuitive Help Center Section
In the Site Control Panel you’ll find an intuitive Help section where you can get quick suggestions on how to use our services. You can find the answers to your questions in our F.A.Q. database, find more details in the web hosting account administration articles or watch the step–by–step video tutorials.