Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Site Control Panel you’ll find an exhaustive Help Center section featuring a myriad of educational articles and regularly asked questions. They are compiled by our support team of accomplished techs. Simply fill in your question and our smart system will return the most appropriate answer.

  • Top quality support service
  • Video Tutorials

  • We have prepared a collection of step–by–step video tutorials that detailedly explain how to settle a common issue connected with your Linux cloud hosting account. You’ll find the tutorials in the Help section.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 help desk support service and come with a sixty–minute support ticket response time guarantee. Our practiced techs will be available to you 24x7 and will fix any problem that you could possibly encounter within less than one hour after the client support ticket submission. In most instances, a response will be given to you within twenty minutes.