If your web hosting service provider supplies live chat support, you're able to speak to a representative in real-time and find out useful information or get an issue resolved timely. The key advantage of using chat as an alternative to calling to talk with a live person is that you will need just a computer with access to the web, which means that you will not pay any charges if you're in another country or state. In addition, it'll be quicker to copy and paste info for instance domains, usernames or error messages in other words details that are sometimes difficult to give to the other side over the phone. The real-time chat is also a faster approach to contact the web hosting supplier's support crew in comparison to using a ticketing system. Last, but not least, when some trouble requires some more time to be resolved, you are able to do something different while you wait for guidance on the live chat, so you won't waste time - something that's impossible if you're on the telephone.

Live Chat Support in Cloud Hosting

We supply a live chat support service for all Linux cloud hosting that we offer and we will assist you with almost everything live. In case you do not have an account with our company yet, we're able to give you more details about the packages in order to help you to pick the most appropriate package. If you are a current customer, we're able to help you with any general or billing issue and even with plenty of common tech troubles, for example an e-mail address setup in a desktop e-mail client. When you cannot give us a call for some reason or you're in some country where we don't have a local telephone number, our live chat will be the best option to contact us. Certainly, some troubles require additional time to examine and test, therefore you will have to open a ticket to our technicians, however, we are able to save you time and help you with numerous troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support that is available to all our prospective and present customers. If you are searching for a new web hosting account, you are able to chat in real time to one of our representatives and obtain more details about our Linux semi-dedicated hosting services so that you can pick the perfect package for your sites. In the event that you already have an account with us, we can assist you timely with general, billing and 1st level techmatters. Although sometimes you'll have to open a support ticket because there're issues that cannot be resolved on the live chat, we will help you with lots of common tasks, such as setting up an e-mail account in an e-mail client or forwarding one domain to another one. As a result, you will receive prompt support and you'll save plenty of time.