Besides having more resources, a good reason why you can get your own hosting server and use it instead of a shared web hosting plan is the fact you could install and run a large selection of software. With a shared account, you can use programs, that don't require root access and are not set up server-side, so when you require specific software for your sites, you can't set it up on a shared web server. This is not the case with a server of your own in which you can install whatever you want. The downside is that you may not have much experience and managing your own machine is more complicated that managing a shared web hosting account where the service provider manages the majority of things. This is the reason why we offer another service for our hosting server plans called Installation & Troubleshooting and you may take advantage of it any time that you experience any issues with the supervision of your server.

Installation and Troubleshooting in VPS Hosting

The upgrade is available with all virtual private server solutions which we offer and you can add it either during the signup or at any time after using your billing CP. It features one hour of custom work on your hosting server, so our admins could help you with software installation or setup. They'll furthermore troubleshoot any piece of software which you have already installed in case it does not work, so you'll not need to waste time to determine what's wrong because they can help you in a very quick and skilled manner. As this is a one-time upgrade, you can get it just when you need it and if a certain task takes a shorter period, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is effective in case you can't do something by yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it features are not enough for a specific task.

Installation and Troubleshooting in Dedicated Web Hosting

In case you require our upgrade for any reason, you'll be able to add it to your dedicated server with several clicks from your billing Control Panel or if you will need some custom work on the machine the moment it's put in place, you can obtain the upgrade during the signup procedure and inform us what exactly you need to be done, so everything will be ready once your web server is up and running. Sixty minutes of custom work are included to your account each time you obtain the upgrade, so you can use this service as frequently as you need. If some task needs less time to be performed, you won't lose the remaining minutes and they will be available for future tasks. Our upgrade will allow you to focus on developing and advertising your Internet sites without wasting time on maintaining the dedicated hosting server or the software installed on it. You could take full advantage of it if you also use our Managed Services upgrade, but the 30 min it comes with aren't sufficient to perform all of tasks which you require.